We are pleased to announce that a new online pension system and call center is now available! CITGO has engaged Alight Solutions, a leading provider of benefit services, to assist you when accessing your pension plan information.

The following links provide valuable information and details regarding Retirement.

You now have four new ways to access your pension plan account information:

• Via CITGO Benefit Connections using single sign-on; you must be logged on to the CITGO network and be an active employee
• Via CITGOPensionCenter.com using your personal electronic devices for both active and former employees
• Via Alight Mobile app, available to download from Google Play or the Apple App Store
• Or by calling the CITGO Pension Center at 1-866-292-6271

Through the new website, you’ll be able to access decision-making support and real-time transactions through the retirement process and other life events, including the following:

• Verifying your pension benefits
• Projecting your pension and other retirement benefits
• Initiating and completing the pension commencement process
• Tracking the progress of your pension retirement request
• Changing your security information such as your password, phone PIN, user ID, and security questions and answers
• Asking questions and get real-time answers through web chat functionality
• Scheduling an appointment to receive a call from the CITGO Pension Center
• Adding your mobile phone number so you can promptly access your account if you forget your phone PIN or website password

The first time you access the website through CITGO Benefit Connections, you’ll be asked to choose your security questions. Once you choose your security questions, you will be directed to the new site since you are accessing the website through single sign on (SSO). The second time you log on through the CITGO Benefit Connections using SSO, you’ll be asked to create a user ID and password and provide your contact information. Your user ID should not be your CITGO email address. On future visits, you won’t need to enter a password unless you access the site outside of the CITGO intranet or connect using the mobile app.

• Verify your pension benefits
• Request a pension estimate
• Initiate the pension commencement process
• Change your phone PIN or request a new one
• Add your mobile phone number to your profile so you can access your account more quickly in the event you forget your phone PIN or password.

You will need your temporary phone PIN on your first call, after which you will be prompted to change your phone PIN for future calls. If you do not receive your Phone PIN Notice in the mail, or if you misplace the Phone PIN Notice, please call the CITGO Pension Center to have a new Phone PIN Notice mailed to you.

Applying for Your CITGO Retirement Benefit

The First step is to determine your retirement date. Once you have made that decision, the second step is to start the process.

To start the process:

• Active employees:
  • Contact your Human Resources Business Partner at least 45 days but no more than 90 days prior to your proposed retirement date to request your Retirement Benefit Summary.
  • For Pension
    • Contact the NEW CITGO Pension Center at 1-866-292-6271, or log on to the new pension system through CITGO Benefit Connections, to request your pension retirement kit.
  • For Retiree Medical and other benefits
    • Contact the CITGO’s Benefits Helpline at benefits@citgo.com.
• Former employees:
  • For Pension
    • Contact the NEW CITGO Pension Center at 1-866-292-6271, or log on to the new pension system at CITGOPensionCenter.com, to request your pension retirement kit.
  • For Retiree Medical and other benefits
    • Contact the CITGO’s Benefits Helpline at benefits@citgo.com.

  Retirement Eligibility Rules

  CITGO Salaried Employees’ Pension Plan

  Retirement Plan of CITGO & Participating Subsidiary Companies

  Pension Plan for Hourly Employees of CITGO Refining & Chemicals

  PSI Pension Plan

  UNO-VEN Retirement Plan

How you request an update to your address and/or bank account information has changed.

• Active employees:
  • All address and payment information changes should be made through myCITGO via CITGO Connect.
• Former employees:
  • Pension - Contact the NEW CITGO Pension Center at 1-866-292-6271, or log on to the new pension system at CITGOPensionCenter.com.
  • Medical, dental, vision and/or life insurance – Contact the CITGO’s Benefit Helpline at benefits@citgo.com.

The CITGO Benefits Helpline will be happy to assist you with the retirement process; however, they can’t offer assistance with applying for your Social Security Benefit or Medicare.

It is up to you to apply for your Social Security and Medicare benefits. The application processes are described below.

Social Security

Medicare

• By calling the Social Security Administration at 1-800-772-1213.
• By accessing the Medicare Website at www.medicare.gov. When you enroll in Medicare, you may be required to provide the following:
• Proof of age
• Your previous year’s Form W-2 Wage and Tax Statement (earnings)
• Your Social Security card or record of your number
• Marriage certificate, if applicable. Please note: If you are covered by CITGO’s medical plan as a retiree, your eligibility for medical benefits changes significantly when you become eligible for Medicare. For additional information regarding coordination of benefits between the CITGO Medical plan and Medicare, please refer to your Medical Summary Plan Description.

  Retirement Plan of CITGO Petroleum Corporation (Hourly)

  CITGO Petroleum Corporation Salaried Employees' Pension Plan

  Pension Plan of CITGO Refining & Chemicals, INC (CRC)

  UNO-VEN Retirement Plan

  PSI Pension Plan

The Pension Protection Act (PPA), enacted in 2006, requires sponsors of defined benefit pension plans to provide plan participants with certain information about the funded status of their plan. The “Annual Funding Notice” meets the annual requirement. Before reviewing the Notice, it may be helpful for you to have some context for the information it includes. This cover memo should help you better understand the Funding Notice.

The Notice is not a notice of any intention of CITGO to change your benefits in any way. It is only to provide information to meet legal requirements.

Understanding the Annual Funding Notice
Defined benefit plans are designed to provide plan participants with a benefit at retirement based on the plan’s formula. In order to ensure sufficient funds exist to pay for these future retirement benefits, CITGO makes contributions to a trust fund. That money is set aside for plan benefits and invested based on established investment guidelines. The funding and investment policies are outlined in broad terms in the attached Notice. The timing of contributions is determined by federal guidelines. The amount of contributions is based on a review made by outside actuaries who look at both how much is in the trust (assets) and future obligations for benefits (liabilities). The asset and liability measures used by our outside actuaries to determine the company’s annual contributions to the plans are summarized in the “Funding Target Attainment Percentage” on page 1 of the Notice. These values are as of January 1 of the respective year.

For More Information About Your Benefits
If you have questions about this Notice or your benefits in general, please contact the Benefits HelpLine toll free at 1-888-443-5707 or by email at Benefits@citgo.com.

  Hourly Employees Retirement Plan

  Salaried Employees Pension Plan

  UNO-VEN Retirement Plan

   Salaried Employees’ Pension Plan

   CRC Pension Plan

   UNO-VEN Retirement Plan

The PBGC guarantee generally covers (1) normal and early retirement benefits, (2) disability benefits if you become disabled before the Plan terminates and (3) certain benefits for your survivors. The PBGC guarantee generally does not cover (1) benefits greater than the maximum guaranteed amount set by law for the year in which the Plan terminates, (2) some or all of the benefit increases and new benefits based on Plan provisions that have been in place for fewer than five years at the time the Plan terminates, (3) benefits that are not vested because you have not worked long enough for the Company, (4) benefits for which you have not met all of the requirements at the time the Plan terminates, (5) certain early retirement payments (such as supplemental benefits that stop when you become eligible for Social Security) that result in an early retirement monthly benefit greater than your monthly benefit at the Plan’s normal retirement age, and (6) any non-pension benefits, such as health insurance, life insurance, certain death benefits, vacation pay and severance pay. Even if certain of your benefits are not guaranteed, you may still receive some of those benefits from the PBGC depending on how much money your Plan has and on how much the PBGC collects from employers. However, there is a ceiling on the amount of monthly benefit that the PBGC guarantees, which is adjusted periodically.

For more information about the PBGC and the benefits it guarantees, ask your Plan administrator or the PBGC. Inquiries to the PBGC should be addressed to:

PBGC
Technical Assistance Division
1200 K Street, N.W., Suite 930
Washington, D.C. 20005 – 4026

The PBGC can also be reached by calling 202-326-4000 (not a toll-free number). TTY/TDD users may call the federal relay service toll-free at 800-877-8339 and ask to be connected to 202-326-4000. Additional information about the PBGC’s pension insurance program is available through the PBGC’s Web site on the Internet at http://www.pbgc.gov.